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IT Services news

Exchange server now restored

The Exchange server, which was unavailable for approximately 15 minutes this morning, has now been restored.

Classified as : Staff, Faculty, External, Students
Published on : 03 Jun 2005

Exchange server temporarily unavailable

The Exchange server is unavailable at this time. We will post more information when it becomes available.

Classified as : Staff, Faculty, External, Students
Published on : 03 Jun 2005

Virus alert -- MyTob.CU worm

Please be aware of a new virus, MyTob.CU worm, spreading through email with a subject "Your Email Account is Suspended For Security Reasons" or "Account Alert." Do not open any attachment.

Classified as : Staff, Faculty, External, Students
Published on : 02 Jun 2005

New contact to report Gateway hardware problems

For owners of Gateway computers, the contact information as posted on the computer's asset tag has changed.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 02 Jun 2005

E-mail For Life (ELF) unavailability

Please note that E-mail For Life (ELF) will be unavailable on Thursday, June 2, 2005 from 1:30 pm to 2:00 pm, due to a maintenance procedure. Incoming mail for ELF users will be queued and delivered when service is restored.

Classified as : Staff, Faculty, External, Students
Published on : 01 Jun 2005

SMTP server security policy implementation

Please be advised that NCS will begin implementation on June 6 of the recently adopted policies regarding the reduction of spam originating from McGill's network. Access control lists will be implemented at the network perimeter to prevent SMTP traffic from the DAS, wireless, VPN and residence VLANS reaching the Internet directly. Machines on these networks should have mail client programs configured to relay via mailhost.mcgill.ca. It may however change the nature of the error message received from 'relaying denied' to 'connection timed out.' Those most likely to be affected are mobile PC and VPN users who switch between our network and a high-speed provider. Most of those users are already familiar with the situation in that Videotron and Sympatico have blocked outgoing port 25 for the last few years. For email client configuration information for supported client programs click on 'More information.'

Classified as : Staff, Faculty, External, Students
Category :
Published on : 01 Jun 2005

Minerva monthly downtime - May

10 pm Sat., May 21, 2005 to 10 am Sun., May 22, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 18 May 2005

This is an email virus -- 'Re: Your Email Account is Suspended For Security Reasons'

Please be advised that there is a new email virus that says "Re: Your Email Account is Suspended For Security Reasons." The email sender could be from webmaster, Postmaster or Hostmaster @mcgill.ca with a message to open an attached form. The University is not locking your email account. For your safety, do not open the email attachment, just delete the email message.

Classified as : Staff, Faculty, External, Students
Published on : 16 May 2005

Minerva temporarily unavailable

Minerva will be unavailable at 5 pm on Friday, May 6, for a period of about 15 minutes. We appreciate your patience.

Classified as : Staff, Faculty, External, Students
Published on : 06 May 2005

Data and phone service to DARs office on Peel Street cut

Please be advised that a fibre optic cable was damaged due to a fire in a city utility tunnel in downtown Montreal, cutting phone, fax and email communications with our DAR colleagues located on Peel Street. We have been advised that data service will not be restored prior to Thursday morning, and phone service prior to Thursday afternoon (May 5), at the earliest. Emergency calls should be directed to 514-247-6544.

Classified as : Staff, Faculty, External, Students
Published on : 04 May 2005

New media symposium: From cellphones to cultural diversity

People use communication technology in dramatically different ways, amounts and reasons around the world, according to a recent graduate student conference held at McGill.

Classified as : Staff, Faculty, External, Students
Published on : 28 Apr 2005

Oyez! Oyez! Come to the Tech Fair!

Instructional Multimedia Services hosts their second annual Teaching and Technology Fair. There's no Ferris wheel, but there will be a slew of pedagogy programs and teaching tools on display.

Classified as : Staff, Faculty, External, Students
Published on : 28 Apr 2005

Banner/ Minerva update errors are temporary

Some errors may occur when performing certain updates on Banner/Minerva this morning. We are currently working on the solution. Your patience is appreciated.

Classified as : Staff, Faculty, External, Students
Published on : 25 Apr 2005

Exporting grades from WebCT to Minerva currently unavailable

Due to technical difficulties, instructors are not able to export their grades from WebCT to Minerva at this time. This notice will be removed once the issue has been resolved.

Classified as : Staff, Faculty, External, Students
Published on : 22 Apr 2005

Minerva monthly downtime - April

10 pm Sat., April 23, 2005 to 10 am Sun., April 24, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 18 Apr 2005