IT Services news
Minerva and all related Banner administrative systems, including the Banner data warehouse, will be unavailable from 6:45 am to 1 pm on Friday, March 25.
Please note that staff email on EXCHANGE will be unavailable on Saturday, March 19, 2005 (tomorrow) from 06h00 to 07h00, due to a maintenance procedure. Incoming mail for EXCHANGE users will be queued and delivered when service is restored.
The File and Printer server in the Faculty of Management that was down earlier today is working now. Users who are still having problems printing should log out and back on to the server.
The File and Printer server in the Faculty of Management is currently down. Users cannot access their files on the I: drive and cannot print. We will update you as more information becomes available.
NCS IST Security will OPEN restrictions currently set on the Banner Proxy Server (Windows) on Tuesday, February 22, at 08h30. The change is being performed to resolve an intermittent slow connectivity problem that is being experienced by some NetWare clients who use Banner. Although we do not anticipate any problems as a result of the change, ICS Customer Support has been notified and are prepared to report any abnormalities to NCS.
Please be advised of the telephone scam about winning a trip to Florida. This is a scam and you have not won a trip. Pressing "9", as suggested, will generate a long distance charge on your telephone. McGill Network and Communications Services reported the automated call to Bell Canada this morning.
Please note that the Reggie IT service account manager will be unavailable on Saturday, February 19, 2005 from 09h00 to 17h00 due to an upgrade. Affected functions include changing passwords, as well as viewing and/or changing account information, payment information, email address information and UEA redirection. VPN, DAS and wireless access may experience intermittent authentication errors -- please try reconnecting after a short wait should this occur. All other functions including email access should remain intact. CFI WebTools and other Web services such as Elms, Drama and the Guest Network Account creation program will also be unavailable during this period. During the weekend, any persistent and urgent problems should be reported to 514-398-3699.
Some of the main telephone numbers are not working due to a technical problem with the McGill telephone system. We are working on resolving this problem.
Due to a system problem, approximately one quarter of incoming and outgoing email messages were returned to senders today between 11:10 am and 11:50 am. The problem has since been resolved and email delivery is back to normal.