IT Services news
uPrint Anywhere is the service that allows you to print documents from mobile devices and laptops, by attaching them to an email and sending to either uprint [dot] mono [at] mcgill [dot] ca or uprint [dot] colour [at] mcgill [dot] ca.
Update - Nov. 10, 2015: To address the issue reported below, the uPrint service has been reconfigured so that the body of the email message is not sent to the uPrint system, and only attached files can be printed. See this announcement.
A phishing email is circulating which tells users that a virus has been spotted on "our Sever" and the user must take action to avoid shut down of their account. A sample of the email is shown below.
The Audiovisual Equipment Loans office at 688 Sherbrooke West, room 285 will now be open Monday to Friday from 9:00 am to 4:45 pm. The office at Macdonald campus is open from 9 to 5. This office lends AV equipment, such as digital cameras, video cameras, projectors, screens and more, to instructors, staff and students. Make sure to call and reserve what you need in advance.
Article from the McGill Reporter, posted on Tuesday, October 20, 2015 “I still don’t know what I clicked on or did. But for months now, people keep complaining about emails they get from me that I didn’t send. With links to strange websites.”
Apple has released a new update, OS X 10.11.1, which addresses the previously announced compatibility issues with Office 2016. For more information, see the articles in MacRumors and ComputerWorld
Students in McGill residences can now access the wireless network in REZ with their gaming consoles, such as Sony’s Playstation, Microsoft’s Xbox, and other devices that don't support the WPA2-Enterprise standard. These kinds of devices would normally not be able to access the REZ wireless network because there's no way to enter your McGill Username and Password credentials to log in. Now you can self-register such devices by entering the corresponding MAC address into the website https://gpass.mcgill.ca.
Update - Oct. 26, 2015: Apple has released an update to El Capitan, OS X 10.11.1, which addresses the issues with Office 2016 reported below. See the announcement in ComputerWorld.
A phishing email is circulating which tells users their mailbox limit has been exceeded, and emails are being rejected. A sample of the email is shown below.
A phishing email is circulating which appears to invite the recipient to update their email account to take advantage of improved features. A sample of the email is shown below.
If your iPhone or iPad is running iOS 9, you may want to disable a new feature called Wi-Fi Assist. If you're somewhere where your Wi-Fi signal is deemed to be too slow or unreliable, it will switch to use your data connection. The feature is meant to give you a more seamless experience when on spotty Wi-Fi networks, but this also means eating through your 500mb data cap without knowing it. You might think you’re safely Youtubing while on Wi-Fi, but instead it's using the 3G / LTE. For more information, and instructions on how to disable the feature, see:
Want to start a book club or recruit people for a research project? Or maybe you just want to buy a used coffee table? Try Yammer. As of Monday, September 28, 2015, McGill’s Yammer site is now available and accessible through the Microsoft Office 365 portal for all McGill faculty, staff and students. Yammer is like a private Facebook site for McGill, where you can share information with the entire University, join or create discussion groups on topics that interest you, and start building communities.
12:15PM - myCourses is now fully accessible. --------------------------------------------- The myCourses Learning Management System is currently inaccessible for many users. Users may be unable to access the system or navigation may be slow. The system provider is looking into the issue; we apologize for any inconvenience this causes.
Currently a phishing email is circulating, which appears to invite the recipient to participate in an anonymous survey about experiences with McGill University.
We have resolved the enrolment issues in myCourses and expect course enrolments from this week to be completely synced by this evening. Due to the start of the semester, please allow some time for your enrolment to be transferred into myCourses. If, however, your course does not appear in myCourses by Tuesday, September 8, please email the IT Service Desk at itsupport [at] mcgill [dot] ca and provide your enrolment time in Minerva and course information. We apologize for any inconvenience.