IT Services news
Periodically, there is a delay in delivering mail from McGill to Videotron, Gmail, Hotmail, Yahoo, and Sympatico email addresses. This mainly occurs when sending a large number of emails (several hundred and up) at once as part of a McGill mailing list (such as a LISTSERV). IT Services is investigating the issue. Further updates will be posted here.
McGill IT Services will soon begin moving all McGill Exchange mailboxes to the Microsoft Office 365 cloud service, which provides 50 GB of email storage space online. The migration of student and alumni mailboxes will be completed over a period of approximately seven months, starting with the first batch of students in June. Faculty and staff mailboxes will be migrated once the student and alumni migrations are complete. If you are eager to have your student mailbox moved over, see the note below on early migration.
Recently, Microsoft released Skype for Business to replace Lync. This new version of Skype is a hybrid of the Lync client that you use here at McGill, and the Skype client you may use at home. IT Services will be deploying the new client to supported McGill faculty & staff users starting on May 13. It will include:
The Staff Directory (www.mcgill.ca/directory/staff) is a service provided to the McGill community and managed by IT Services. In the past, Telephone Coordinators were solely responsible for submitting revisions to the listing.
McGill staff members can now create up to 20 Guest accounts at a time by using the self-service Guest Network Account Creation form. These accounts provide up to 30 days of wireless and/or McGill Network access (if the guest needs access to resources on the McGill network, departmental shares, etc.).
As of March 30, 2015, all faculty and staff have access to Microsoft OneDrive for Business, providing 1 Terabyte of FREE file space on which to store both non-work related files and some* work-related files.
As of April 1st, the latest version of MATLAB® will be available for students to download for free. MATLAB is a high-level language and interactive environment that enables you to perform computationally intensive tasks faster than with traditional programming languages.
Educating computer users on the consequences of phishing is a challenge, especially since cybercriminals develop more sophisticated-looking emails and schemes every day. We’re all incredibly busy and bombarded with emails; even the most tech-savvy among us have fallen into their trap.Last week, IT Services phished all faculty and staff members of the McGill community. Yesterday, March 11, they did it again. Some people ask why is this necessary? Read the full McGill Reporter article →
As of March 16, 2015, the Web VPN service will only be available to access archived online courses in WebCT (Fall 2010 to Winter 2012). Current students, faculty and staff can access Library e-resources via wireless network when on campus, and directly from the web browser via EZProxy or via McGill's VPN when off-campus. Alumni, who cannot use the McGill VPN, are now able to access a subset of Library e-resources directly from your web browser by signing in wit
As part of an ongoing effort to streamline services, the McGill Password Security Questions (PSS) tool was decommissioned on Monday, February 23. While this tool was initially launched with the goal of providing additional security questions and password reset functionality to our end-users, it essentially duplicated options that were already available in Minerva and caused user confusion.
Periodically, IT Services will send out mock phishing emails to the McGill community as part of a proactive approach to increase awareness of the dangers of phishing. Users who click on a link in one of these emails will be redirected to a page informing them that they have participated in a phishing awareness exercise, and will be encouraged to learn how to identify and avoid falling victim to these types of scams. Don’t want to wait and risk taking the bait? Sign up now for IT Services’ online Security Awareness training, or read more about spotting phishing scams:
The Cisco AnyConnect client software, which is used to connect to McGill's VPN, does not work after the Windows update for IE11 is installed. The error message displayed is:"Failed to initialize connection subsystem". To resolve this issue, run Windows Update. Windows Update is included in your Control Panel. To check for updates:
Mathematica, from Wolfram Research, is a powerful computational software used for mathematical modeling and data visualization. McGill IT Services has been providing Mathematica to Faculty & Staff, and in computer labs across the University for the past few years. Now it is also available to students via the McGill Software site (www.mcgill.ca/software).
As of Monday, February 16, 2015, access to McGill Library e-resources from off campus will end for all ineligible McGill affiliates. The Library's license agreements for electronic resources generally only cover off-campus access for current McGill students, faculty and staff. In July 2013, in an effort to comply with licensing agreements for electronic content, the McGill Library began a process of analyzing McGill user and affiliated accounts to ensure that only eligible users were able to access the Library’s e-resources. This work has now been completed.
A phishing attempt is circulating with the subject line "RE: ITSUPPORT". The message says that your email will be blocked and you are advised to verify your email account by clicking on a fraudulent website. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.