IT Services news
The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security. Check out this week’s featured module: “Browsing”. Register through myCourses.
Due to the increasing prominence of phishing and malware threats, McGill IT Services will be making some changes to the Anti-Spam Filtering Service. On Monday, May 16, 2016, we will lower the threshold of messages that are considered spam and quarantined. This means, unless you have opted-out of the anti-spam quarantine system, more email messages may be blocked from reaching your Inbox. We anticipate only about a 1% increase in the number of messages detected as spam.
The newest course in the McGill IT Security Awareness Training program includes a set of short videos and newsletters concerning IT Security. Register through myCourses.
The Web Services Group held a special session for WMS site managers and editors on May 5, 2016, presenting tools to create attractive websites. Did you attend? If so, complete the evaluation and provide your feedback. Couldn’t make it or missed something? Watch the recording online.
IT Services is launching a new service called Video @ McGill. This Office 365 component allows faculty and staff members to request a video channel, where they can upload video content and grant viewing permissions to students, faculty and staff members. Students can also upload content when given the appropriate permissions by the channel owner. Think of it as McGill's own private and secure YouTube service.
Status update - 8:40 am Monday, May 2, 2016 McGill IT Services wishes to inform you that call routing to and from external networks (inbound calls and outbound calls) was down on May 1st 2016 from 8AM to 10PM due to a major system failure of our telephony service provider Telus. The issue did affect multiple organizations and clients in various regions (greater Montreal area and other locations) and has now been declared as permanently fixed by Telus.
A series of phishing emails, some with malicious attachments, have been reported. Samples are shown below. Please DO NOT click on any links or open any attachments, or reply to the message. Delete this email immediately! It does NOT come from a McGill source. If you have already opened the attachment, you should contact your IT Administrator immediately! If you don't know who your IT Administrator is, contact the IT Service Desk.
A phishing email has been reported with the subject "Email Alert from: McGill University Admin". It is signed from Web Administrators McGill University, and urges the recipient to click a link to upgrade their email account. A sample of the email is shown below.
McGill University is pleased to announce that all active and retired faculty and staff mailboxes currently hosted on McGill's central Exchange server will be moving to the Microsoft Office 365 Exchange Online service starting in May, 2016. This cloud-based service will give you 50 GB of email storage space online. The migration will be done in batches, and is expected to be completed by the end of July 2016. Last summer all student mailboxes were migrated and they are very pleased with the service.
A phishing email was sent to the UNIVERSITY-ELECTIONS Listserv. It seems to comes from Apple, and asks the recipient to verify their login information. <<- Click to enlarge sample screenshot.
The scheduled upgrade of Banner/Minerva is completed and related systems are now open! Please restart your browser before accessing INB. If you encounter any issues using Minerva, Banner, AX or other systems, contact the IT Service Desk. INB Administrative users: Please refer to these related pages on the web and in the IT Knowledge Base:
A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.
Whether you're using a public computer at McGill, a cafe, library, hotel, or even left your own laptop unattended for a short period of time, you should always inspect it to ensure that no keylogger devices have been attached. A keylogger is a tiny device that logs every key you press on your keyboard. It can capture personal messages, passwords, credit card numbers, and everything else you type.
After March 31, 2016 there will be a change on the Virtual Private Network, which will require version 4.1 or higher of the Cisco AnyConnect client software on Windows, Mac OS v10.8 and higher, and mobile devices. For those using Mac OS v10.7 or earlier, please contact the IT Service Desk; you will need to use the L2TP over IPSec security protocol. Before March 31 If you have an old version of the Cisco AnyConnect client (you have connected to VPN in the past, but not recently):
A series of fraudulent emails containing malware attachments have been reported that use a different variations of a subject related to an order/invoice, for example "Invoice <random set of numbers>", "Order Status #xxxxxxx" or "Notification from XXXX". A sample of one of the emails is shown below.