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IT Security Alert: Phishing Scam - "Your mailbox is almost full"

A phishing attempt is circulating, with the Subject line: "ITS help desk". The message text states "Your mailbox is almost full", and asks you to click on a link to increase your mailbox quota. Please delete this email immediately! Do not click on the link. It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 09 May 2014

Resolved: Several IT services unavailable

Update - May 8, 6:00 pm The situation has been resolved and all IT systems are back up and running. Original announcement - May 8, 4:40 pmSeveral IT services are currently unavailable, including Minerva/Banner,myMcGill, uPrint, VPN, Knowledge Base, Lync Phones and others. We are investigating the issue and will post updates on the IT Services website (www.mcgill.ca/it) as soon as we have additional details.  We apologize for any inconvenience to you.

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Published on : 08 May 2014

e-Elections System Currently Unavailable

The e-Elections system (Omnivox), is currently unavailable. This system is used by faculty and staff to vote in University elections. We are investigating and hope to resolve the problem as quickly as possible.  We apologize for this inconvenience and thank you for your patience.

Classified as : Staff, Faculty, e-Elections
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Published on : 07 May 2014

Update: Security vulnerability in Internet Explorer could allow remote code execution

Update: May 5, 2014Last week Microsoft released a Windows update to address the security vulnerability in Internet Explorer.  This update was remotely deployed to McGill's centrally-supported computers on Friday, May 2 via the Campus Windows Server Update System (WSUS). Note that Microsoft made the decision to also offer the update for Windows XP. You may be prompted to restart your computer. Please be sure to run Windows Update on all computers that are not configured to automatically install updates from the WSUS, including your

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Published on : 28 Apr 2014

IT Security Awareness Online Course - Focus on Phishing

McGill IT Services has developed an online course to provide our community with guidance and resources to remain vigilant and resilient in the face of IT security threats. The first module of this course focuses on "phishing", the term used to describe various schemes used to lure unsuspecting people into divulging their personal information. You’ll learn ways to recognize phishing emails and how to identify fraudulent website addresses.

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Published on : 10 Apr 2014

Heartbleed vulnerability

You may have become aware, through media or other means, of a computer security vulnerability called Heartbleed that is affecting networks around the world. This bug, which has existed since late 2011 but was only widely recognized this week, makes password and other sensitive data vulnerable to theft.

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Published on : 10 Apr 2014

Wireless certificate change - Friday, April 11 at 7am

The wireless certificate used by McGill University will be changed on Friday, April 11th at 7:00 am. The majority of devices should automatically re-authenticate to the wireless network and should not experience any loss of connectivity. If you are presented with a certificate (or Windows Security) warning when connecting to McGill's wireless networks after the change, do one of the following:

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Published on : 09 Apr 2014

UPDATE - April 10 - 10:30 am: Outlook 2013 client email and Lync issues

UPDATE - May 5, 2014 - 11:00am:Most of the affected computers have been restored with MS Office 2013. All affected users were contacted, but we have not received replies from users of the few remaining affected computers. UPDATE - April 10, 2014 - 10:30 am:A fix continues to be worked on.

Classified as : Staff, Faculty, email issues
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Published on : 09 Apr 2014

Battery recall on Lenovo Thinkpad laptops from 2010-11

On March 27, 2014, Lenovo voluntarily recalled certain lithium-ion batteries, which were manufactured for use with ThinkPad notebook computers that shipped worldwide between October 2010 and April 2011.

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Published on : 28 Mar 2014

IT Security Alert: Phishing Scam - "Mcgill.ca IT"

A phishing attempt is circulating, with the Subject line: "Mcgill.ca IT", and Sender: "IT Services". A sample of the email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Published on : 21 Mar 2014

IT Security Alert: Phishing Scam - "Mail News Update!"

A phishing attempt is circulating, with the Subject line: "Mail News Update!", and Sender: "McGill University". A sample of the email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Published on : 19 Mar 2014

New software available from the McGill software site

The following software is now available from the McGill software licensing site: Present Desktop Web Registration for license year (2014-2015) New Software versions now available: JMP 11 license year (Sept 2013 - Sept 2014) Maple 17 license year (Nov 2013 – Nov 2014)  

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Published on : 18 Mar 2014

IT Security Alert: Phishing Scam - Subject: "Tax Refund"

A phishing attempt is circulating, with the Subject line: "Tax Refund", and purported to be coming from Canada Revenue Agency (info@cra-arc.gc.ca) Please delete this email immediately!

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Published on : 28 Feb 2014

IT Security Alert: Phishing Scam - "Suspicious sign in prevented"

A phishing attempt is circulating, with the Subject line: "Suspicious sign in prevented", and Sender: "McGill University". A sample email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Published on : 11 Feb 2014

Phishing Scam - "IT SERVICE HELP DESK"

A phishing attempt is circulating, with the Subject line: "IT SERVICE HELP DESK".  A sample email is shown below. Please delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Published on : 11 Feb 2014