Hello,

The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.

Please attend one of the sessions that best suits your availability.

Classified as: IT Announcements, information security, IT Security Awareness; Information Security
Category:
Published on: 8 Feb 2023

An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses. 

We thank you for your patience while we work to resolve the issue. 

Classified as: enrolment, IT Services, IT systems unavailable/issues; IT Alerts
Category:
Published on: 9 Jan 2023

An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: https://www.mcgill.ca/sv-education/

Classified as: myCourses, IT Alerts, IT Announcements
Category:
Published on: 14 Dec 2022

Did you know... McGill students have access to 20 GB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.

Important: New OneDrive storage capacity

Please note that students admitted on and after December 11th, 2023, receive 20GB of storage for McGill's OneDrive as well as 20GB storage for McGill's email (Outlook).

For now, the storage capacity allotted to students admitted before that date will not be affected.

Classified as: OneDrive, file storage
Published on: 9 Dec 2022

McGill-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, McGill’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.

Classified as: IT Announcements, anti-virus, Antivirus, Cybersecurity, IT Services
Published on: 28 Oct 2022

On October 24th 2022, IT Services will be adding enhanced anti-phishing and anti-malware protection to your McGill email and Microsoft Teams conversations. Here are some details on what’s changing: 

Classified as: IT Announcements, Cybersecurity Awareness Month, Cybersecurity, Data Privacy, Microsoft, anti-phishing, Stay Safe Online
Published on: 20 Oct 2022

As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.

Classified as: IT Announcements
Category:
Published on: 15 Jun 2022

As of May 1, 2022, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:

From:

  • Black and white impressions: $0.07/per impression
  • Colour impressions: $0.23/per impression

To: (for all paper sizes)

Classified as: uprint
Category:
Published on: 26 Apr 2022

McGill’s Student Directory, where students can choose to share their contact information with their fellow students or the community at large, will be decommissioned as of May 30, 2022. If you are a student whose information is listed in the directory, no action is required on your part.

The option to add or remove your name and contact information from the Student Directory has been removed from Minerva. If you are listed in the Student Directory and wish to remove your contact information before May 30, please contact the IT Service Desk.

Classified as: Student Directory
Category:
Published on: 26 Apr 2022

Update (March 30, 2022)

The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue  was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.


Original message (March 23, 2022)

Classified as: Wireless Network, IT Alerts, IT Announcements
Category:
Published on: 23 Mar 2022

Tips for all McGill

  • If you are signing into Zoom directly, go to https://mcgill.zoom.us - If you are not accessing Zoom through myCourses (recommended method), be sure to sign into McGill's zoom site with your McGill Username and Password, not the general Zoom.us site.

Tips for instructors

Classified as: zoom, Lecture Recordings, myCourses
Category:
Published on: 15 Jan 2022

In line with our strategic goal to be a first-class learning organization, McGill has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the McGill community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.

Classified as: IT Services, collaboration, IT Service Desk, IT Announcements
Category:
Published on: 10 Jan 2022

IT Services in collaboration with the Library is happy to announce that McGill students, faculty and staff can now access Gartner, a new resource that provides expert analysis and opinion on IT-related topics at the intersection of business and technology.

Classified as: e-resources, database
Published on: 10 Jan 2022

 

The myMcGill portal is now located at mcgill.ca/mymcgill. For details, please see the full announcement

 

Original announcements: December 7, 2021

Classified as: myMcGill, myMcGill portal
Category:
Published on: 7 Dec 2021

Research and Innovation and IT Services are pleased to welcome Marc Rousseau to the role of Director, Research Software / Directeur du Logiciel de Recherche. In this new role, Rousseau provides support and advice to the McGill research community on software, from grant applications to the implementation of research activities. He will also lead the development of the McGill Digital Research Services team, which will assist researchers in all fields of study with resources and tools in research data management (RDM), research software (RS) and advanced research computing (ARC).

Classified as: Research Software, Research Data Management, Advanced Research Computing
Published on: 25 Feb 2021

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