IT Services news
For instructors: Walk-in demo and practice sessions for classroom equipment
McGill Information Technology Services will hold walk-in sessions to demonstrate classroom technology, such as projectors, microphones, document camera (overhead). These sessions will be held during the second week of classes, Tuesday Sept. 7th – Friday, Sept. 10th, between 7:30 am and 8:30 am, in several rooms on both Downtown and Macdonald campuses. Instructors are encouraged to attend.
Wireless currently unavailable at Macdonald Engineering Building
Wireless coverage is currently unavailable at Macdonald Engineering building.
McGill introduces a new Web Management System
McGill is in the process of introducing a new Web Management System for centrally supported websites under www.mcgill.ca.
Resolved: Usage of Wordpress Media Icons available with workaround
The problem with Wordpress images, reported last week, has been resolved. You can now upload images normally.
Telephone problem in Lyman Duff building
Telephone service is currently unavailable in Lyman Duff building.
McGill Blogs, Publications and Podcasts Upgrade
McGill Blogs, Publications and Podcasts sites (http://blogs.mcgill.ca, http://publications.mcgill.ca and http://podcasts.mcgill.ca) will be unavailable on Wednesday, September 1, from 8:00 am to 10:00 am, due to a scheduled upgrade of the blog software, WordPress.
Some Web Report Templates are not working
Update: Crystal Reports are now all up and running.
McGill email problems for some users
Some users are experiencing problems accessing, sending or receiving emails on email clients and Outlook Web Access (OWA).
McGill Security is only able to receive internal phone calls (from McGill telephone number)
McGill Security is only able to receive phone calls from McGill telephone lines. External callers are unable to call 514 398 3000. We apologize for the inconvenience.
IT services currently down at two Macdonald residences
All IT services are currently down for Eco rez1 and rez2 at Macdonald Campus. We are investigating the problem and apologize for the inconvenience.
UPDATE: Email access problems for Entourage, MacMail, iPhone
Some email users of Entourage, MacMail and iPhone may experience problems connecting to their accounts. For all platforms see the workarounds available in the article "Cannot access email on Entourage, MacMail and iPhone(http://knowledgebase.mcgill.ca/it/easylink/article.html?id=14740).
Update: Email on myMcGill portal requires sign-on
After signing into the myMcGill portal and clicking on Mail, you will be prompted to sign in again to view your mail.
Email problems for some users
As a consequence of the Exchange server maintenance that was performed early this morning, some Email accounts using POP or IMAP are currently unavailable. IT Services is working to resolve the issue and we apologize for this inconvenience. Please check back here for further updates.
myMcGill portal - problems logging in
Currently, users may encounter error messages when attempting to log into the myMcGill portal. In this case, try again until you can log in successfully.
Significant IT project in the works: Banner upgrade, Fall 2010
McGill IT Services is undertaking a major initiative to upgrade Banner — the University’s administrative system for student records, financial information and human resources data.
