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BlackBerry Enterprise Server problem – server being restarted

There is a problem with the BlackBerry Enterprise Server (BES). The server is currently being restarted. Messages will not be delivered over the BES for approximately one hour during this restart. We apologize for this inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 05 May 2011

BlackBerry Enterprise Email users are unable to send mail

Faculty and staff who use BlackBerry devices to access their McGill Exchange email via McGill's BlackBerry Enterprise Server are currently unable to send mail. System administrators have been notified of the issue and are working on the problem. We apologize for this inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 05 May 2011

License for Present software (June 2011 - May 2012) now available for order at www.mcgill.ca/software

If you are a McGill administrator of Present software, you can now order your department's licenses for the 2011-12 fiscal year.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 03 May 2011

REMINDER: Wednesday May 4, yourspam.mcgill.ca website no longer accessible

REMINDER: On Wednesday May 3, the old website for quarantined email (yourspam.mcgill.ca) will no longer be accessible to release any remaining emails stored there. Users will be redirected to https://junkmail.mcgill.ca.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 03 May 2011

Wireless network protocol 802.11b to be decommissioned on campus

The 802.11b wireless protocol will be decommissioned on the McGill campus wireless network on May 9, 2011. If you are suddenly unable to access the McGill wireless network you may need to purchase a new wireless network card. If you are unsure, contact the ICS Service Desk for assistance at 514-398-3398.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Apr 2011

Staff Email Exchange servers may be slow this afternoon

Staff email is currently slow due to a high load on Exchange servers used for staff mailboxes. Response time will improve as content is synchronized over the next few hours.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 26 Apr 2011

Network connectivity problem on 15th and 16th floors at 688 Sherbrooke

There is a network connectivity issue affecting the 15th and 16th floors at 688 Sherbrooke. Technicians have been dispatched to investigate the problem. We apologize for the disruption.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 26 Apr 2011

UPDATE: April 18 - new URL for managing quarantined email

UPDATE: NEW DATE for changing URL for managing quarantined email. Postponed from Friday, April 8 to Monday, April 18.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 06 Apr 2011

UPDATE: April 15 - new URL for managing quarantined email

UPDATE: NEW DATE for changing URL for managing quarantined email. Postponed from April 8 to April 15.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 06 Apr 2011

myFuture interface update, April 6, 2011

Get ready - myFuture will have a new look on April 6, 2011.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 01 Apr 2011

April 8 – New URL for managing quarantined email

McGill’s Anti-Spam Service filters all incoming email and “quarantines” those messages suspected of being spam. On April 8, McGill’s IT Services will change the URL of the website for managing quarantined email messages.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Mar 2011

UPDATE: myMcGill portal now available

UPDATE: 11 AM, myMcGill portal is once again available.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 22 Mar 2011

McGill Software Site Upgrade, April 1, 11 am to 12:30 pm

McGill's Software Licensing site will be upgraded to a new version of the eStore on Friday, April 1, 2011. The new website interface offers a more streamlined process for ordering software. If you have a bookmark to the underlying E-Academy site you should replace it with www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Mar 2011

Web Editors: REMINDER to request migrating your website to new Web Management System

REMINDER to McGill web site owners/managers: Have you requested to move your WPS website to the new Web Management System yet?

Classified as : Staff, Faculty, External, Students
Category :
Published on : 18 Mar 2011

NEW: Data Warehouse high availability - reduced downtime during refresh

For the past 10 years, the Data Warehouse has been taken off-line every night for approximately 90 minutes in order to be refreshed with live production data. Now the data refresh can be done in the background, resulting in only a 5-minute downtime at the beginning of the refresh and another 5-minute downtime upon completion. Read the full announcement for details.

Classified as : Staff, Faculty, External, Students
Published on : 14 Mar 2011