IT Services

This spring, McGill University will be upgrading Banner, the University’s enterprise repository of data for administrative systems, including Student Records, Human Resources, Finance and Student Aid.

Starting at noon on Friday, April 1
Ending at noon on Tuesday, April 5

Banner and Minerva will be unavailable during this period, and several major services including:

Classified as: Banner (INB), Minerva, imaging, Application Xtender
Published on: 15 Feb 2016

If you currently use External Learning Tools (ELT) to integrate an application within myCourses, or are interested in integrating third-party applications in the future, please read on.

Classified as: myCourses, teaching and learning
Published on: 11 Feb 2016

A new version of EndNote X7 for Mac is now available for download. It is compatible with Microsoft Word 2016 for Mac.

All McGill University full-time faculty, staff and students can download and install EndNote for use on their personal computers or on McGill workstations for which they have administrative rights.

To download the software, visit the IT Knowledge Base.

Classified as: EndNote
Published on: 10 Feb 2016

For the time being, when you click on the Access myCourses link in the myMcGill portal, you have to re-enter your McGill credentials.

You can also access myCourses directly through one of the following options:

Classified as: myCourses
Published on: 9 Feb 2016

If you've installed Alertus software on your laptop or computer, new versions are now available for Windows and Mac. Among other improvements, now you can see all recent alerts by right-clicking on the yellow Alertus icon in your System Tray/Menu Bar. From there, you can click to view the details of an Active Alert or any other recent alerts/messages (shown in red).

Classified as: McGill | Attention!, campus public safety, security services, emergency measures, alertus
Published on: 3 Feb 2016

People Pages, located at, are slated for decommissioning by the end of May 2016. As such, any issues related to People Pages will no longer be addressed.

The replacement tool for managing biographical information is called McGill Profiles and will be available to all Site Managers shortly. For more information, see McGill Profiles - Overview

Classified as: Web Management System (WMS)
Published on: 26 Jan 2016

McGill IT Services has extended the Wireless Network service to outdoor areas on the downtown campus. As of today you should be able to receive a signal near the Roddick Gates and around the intersection in front of the Three Bares statue.  Additional access points will be added in the Spring at Redpath terrace and James Sculpture Garden/James Square.

Read the recent article in the McGill Reporter ...



Classified as: Wireless Connectivity
Published on: 12 Jan 2016

McGill IT Services is preparing to decommission the EVault email archiving service, used by active and retired faculty and staff, by March 31, 2016. Between December 20 and the end of March, archived mail messages will be moved from EVault to an “in-place” archive folder structure, which is accessible from Outlook 2010/2013/2016 on Windows and Outlook 2016. The archive folder, and subfolder structure, will also be available from the Outlook Web App (OWA), so you can access archived messages on the web if you don’t have one of these Outlook client applications.

Classified as: EVault, email, archives
Published on: 17 Dec 2015

If you have Trend Antivirus for Mac, you may have noticed a message saying the "Trial Expires" December 31, 2015.The license has now been extended for another year, till December 31, 2016. Just click on the words “Trial Expires” and the new expiry date will take effect (you need to be connected to the Internet).

Classified as: Antivirus
Published on: 8 Dec 2015

Attention Law Students: ExamSoft, the company that makes Softest online exam software, has released an update, which now supports Mac OS X 10.11- "El Capitan" and Windows 10. The update is automatically downloaded on computers that already have Softest installed.

Note that this version has a new login process that requires exam takers to enter their institution ID, "mcgill" for the McGill University Faculty of Law.  Find out more on the Law SAO site.

Classified as: Secure Exams
Published on: 4 Dec 2015

Starting this January, McGill IT Services will begin providing WiFi to outdoor areas on campus. Initially, two areas will be covered: the Roddick Gates and the crossroads between the main entry road and the road in front of the 3 Bares statue. Another two areas will be covered in the spring:  Redpath terrace and the James Sculpture Garden / James Square.

Read the full article…

Classified as: Wireless Network, WiFi
Published on: 2 Dec 2015

The old WPS Classified Ads website ( has been archived. Find a link to the "MCGILL CLASSIFIED" on the top right-hand column of the McGill Reporter site at

Classified as: classified ads
Published on: 26 Nov 2015

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Published on: 25 Nov 2015

Lecture recordings from November 19 are not available in myCourses. We apologize for the inconvenience.

Classified as: lecture recording
Published on: 23 Nov 2015

A phishing email has been reported with the subject "Dear McGill account users". It is from McGill University Webmail and asks the user to click on a fraudulent link to increase their e-mail quota. A sample of the email is shown below.

Classified as: phishing, email scams
Published on: 23 Nov 2015