IT Services

The following changes will be made to McGill's OneDrive for Business cloud file storage service as of June 7, 2016:

Classified as: OneDrive cloud file storage
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Published on: 26 May 2016

After a successful pilot phase, including over 1200 volunteers and retired staff, we are now ready to begin migrating the remaining McGill faculty and staff mailboxes and resource accounts from McGill’s central email server to Exchange Online. Mailboxes will be migrated in batches beginning on Sunday, May 29, 2016 at 6pm and continuing through July. We will be starting with service units, and progressing by faculty/department in order to avoid issues with delegate/shared accounts (see Special Notes below).

Classified as: Email Office 365, Email for Staff
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Published on: 18 May 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Browsing”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
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Published on: 16 May 2016

The newest course in the McGill IT Security Awareness Training program includes a set of short videos and newsletters concerning IT Security.  Register through myCourses

Classified as: IT security, IT Security Awareness Training
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Published on: 6 May 2016

The Web Services Group held a special session for WMS site managers and editors on May 5, 2016, presenting tools to create attractive websites.

Did you attend? If so, complete the evaluation and provide your feedback.

Couldn’t make it or missed something? Watch the recording online.

 

Classified as: Web Management System (WMS)
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Published on: 5 May 2016

IT Services is launching a new service called Video @ McGill. This Office 365 component allows faculty and staff members to request a video channel, where they can upload video content and grant viewing permissions to students, faculty and staff members. 

Students can also upload content when given the appropriate permissions by the channel owner.

Think of it as McGill's own private and secure YouTube service. 

Classified as: Office 365 Video
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Published on: 3 May 2016

Status update - 8:40 am Monday, May 2, 2016
McGill IT Services wishes to inform you that call routing to and from external networks (inbound calls and outbound calls) was down on May 1st 2016 from 8AM to 10PM due to a major system failure of our telephony service provider Telus. The issue did affect multiple organizations and clients in various regions (greater Montreal area and other locations) and has now been declared as permanently fixed by Telus.

Classified as: * Telephone issue
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Published on: 1 May 2016

A series of phishing emails, some with malicious attachments, have been reported. Samples are shown below.

Please DO NOT click on any links or open any attachments, or reply to the message. Delete this email immediately! It does NOT come from a McGill source. 

If you have already opened the attachment, you should contact your IT Administrator immediately! If you don't know who your IT Administrator is, contact the IT Service Desk.

Classified as: malware, phishing, trojans, CryptoLocker, email scams
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Published on: 27 Apr 2016

A phishing email has been reported with the subject "Email Alert from: McGill University Admin". It is signed from Web Administrators McGill University, and urges the recipient to click a link to upgrade their email account. A sample of the email is shown below.

Classified as: phishing, email scams
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Published on: 20 Apr 2016

McGill University is pleased to announce that all active and retired faculty and staff mailboxes currently hosted on McGill's central Exchange server will be moving to the Microsoft Office 365 Exchange Online service starting in May, 2016.

This cloud-based service will give you 50 GB of email storage space online. The migration will be done in batches, and is expected to be completed by the end of July 2016. Last summer all student mailboxes were migrated and they are very pleased with the service.

 

Classified as: Email for Staff
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Published on: 11 Apr 2016

A phishing email was sent to the UNIVERSITY-ELECTIONS Listserv. It seems to comes from Apple, and asks the recipient to verify their login information.

<<- Click to enlarge sample screenshot.

Classified as: phishing, email scams
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Published on: 4 Apr 2016

The scheduled upgrade of Banner/Minerva is completed and related systems are now open!

Please restart your browser before accessing INB.

If you encounter any issues using Minerva, Banner, AX or other systems, contact the IT Service Desk.

INB Administrative users: Please refer to these related pages on the web and in the IT Knowledge Base:

Classified as: Banner (INB), Minerva, ApplicationXtender
Published on: 4 Apr 2016

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
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Published on: 31 Mar 2016

Whether you're using a public computer at McGill, a cafe, library, hotel, or even left your own laptop unattended for a short period of time, you should always inspect it to ensure that no keylogger devices have been attached. A keylogger is a tiny device that logs every key you press on your keyboard. It can capture personal messages, passwords, credit card numbers, and everything else you type. 

Classified as: security, security awareness, malware, keyloggers
Published on: 22 Mar 2016

After March 31, 2016 there will be a change on the Virtual Private Network, which will require version 4.1 or higher of the Cisco AnyConnect client software on Windows, Mac OS v10.8 and higher, and mobile devices. For those using Mac OS v10.7 or earlier, please contact the IT Service Desk; you will need to use the L2TP over IPSec security protocol.

Before March 31

If you have an old version of the Cisco AnyConnect client (you have connected to VPN in the past, but not recently):

Classified as: Virtual Private Network (VPN), Cisco AnyConnect
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Published on: 22 Mar 2016

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