IT Services news
A notification was accidentally sent out to a number of computers on campus. This notification gives users the option to install the Windows 7 Enterprise 64bit operating system by clicking on Run. It could either appear as a popup, or a notification in the System Tray on the lower right-hand corner of your computer screen. If you did recieve this notification, press Close. If you accidentally hit Run, please contact the IT Service Desk immediately.
There is currently a virus infecting computers via email attachments. In the latest fraud reported at McGill, the subject of the email is You have received a voice mail, and the attachment contains the virus. If you receive any emails containing .ZIP file attachments, DO NOT open them.
Yesterday, a new security vulnerability, affecting Bash, was announced. The Bash shell, commonly accessed through Command Prompt or the Terminal application, is a part of many Linux, Unix, and Mac systems. Since it has been around for more than two decades, older devices are also vulnerable. If used maliciously, Bash allows an attacker to take over an operating system, access confidential information, make changes, etc.. McGill’s IT Services is devoting their full attention to addressing any potential threat this may cause to centrally-managed IT systems.
If you haven’t yet changed your McGill Password, it’s time to get to it. In October, all faculty and staff members who did not change their password when prompted to earlier this year will have their McGill Password doubled.
Each year, the McGill community is targeted by hundreds of phishing emails, many of which can be hard to recognize and identify.
2:50 pm update: Users should no longer experience problems logging in to Banner. ---------------------------------------------------------------------------------------- Some users cannot log in to Banner (INB). When attempting to do so, they get the following error message: "The application failed to run. There was an error while executing the application.". IT Services is investigating; we apologize for the inconvenience.
Update - Sept. 10, 10:48 am:The issue reported below is intermittent. If you don't see your Centerstage spaces, please try logging out and back in. Original announcement - Sept. 9, 2014:Some users are unable to access their spaces in the Centerstage Content Management System after signing in. IT Services is working to resolve the issue. Thank you for your patience.
If you didn't change your McGill Password after the Heartbleed vulnerability was announced earlier this year, we strongly encourage you to do so. Take advantage of the increased password length and create a more secure McGill Password without delay! Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.
Starting on September 9, 2014 Internet Explorer will begin prompting users to install the most recent version of Java when they attempt to access sites that use the Java plugin. This type of prompt is already present in Chrome and Firefox.
The development of TrueCrypt ended in May after Microsoft terminated support of Windows XP. If you currently use TrueCrypt, you should migrate any data encrypted by TrueCrypt to encrypted disks or virtual disk images supported on your platform. Please note that IT Services can only support TrueCrypt and other encryption tools on a best-efforts basis.
Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets. As long as you're a student at McGill University, you'll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates. IT Services will roll out additional features of Office 365 in future phases, including:
A trojan is currently circulating in various email systems across the globe. Find a sample of the email below. The email has a zip attachment and a subject line "New order 399749 from site." If you receive this email DO NOT open the zip attachment, delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.
IT Services has introduced a new "uPrint Prepaid Guest Card" to be used by faculties or departments who wish to provide their casual staff or visitors with a prepaid card for the uPrint service. They are available in fixed amounts of $30 and $50 (tax included).
If you’re a McGill student, in August you’ll have free access to download and use Microsoft Office 365 ProPlus on your PC, Mac, or iPad. The Office 365 ProPlus subscription license for students includes:
IT Security Alert: VoiceMail Phishing Scam - Several attempts are circulating with an attached .zip file
Several phishing attempts are circulating from different senders with different file attachment names. A sample email has the subject line: "You have received a new VoiceMail". Find a sample of this email below. Please delete any suspcious email immediately! They do NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.