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Resolved: Some users unable to access McGill websites (www.mcgill.ca/..)

Status update July 21, 2016, 1:34 pm: McGill websites now appear to be functioning normally, but we will continue to monitor them for any issues. ------------------------------------------------ When trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message. IT Services is investigating the issue. We apologize for the inconvenience.

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Published on : 21 Jul 2016

New Forms feature available in Office 365

Microsoft has just released a Forms feature, available from the Office 365 portal at https://portal.office.com. It is currently being deployed across all Office 365 accounts, so you may have to wait a day or so to see the Forms icon from the waffle menu.

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Published on : 19 Jul 2016

McGill IT Security Awareness: “Email and Messaging” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.   Check out this week’s featured module: “Email and Messaging”. Register through myCourses. 

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Published on : 18 Jul 2016

Phishing scam: "Subject: ICT Technical Support"

There is a phishing email circulating with content relating to the migration of email accounts into "Outlook Web App 2016". It contains the words "ICT Technical Support" and the message requests that the recipient click on a link and log in to migrate.

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Published on : 14 Jul 2016

LISTSERV upgrade Friday, July 15

McGill's LISTSERV service will be upgraded on Friday, July 15, 2016 at approximately 9:30 am. There will be a 1-hour interruption in service, during which time communications to McGill LISTSERV lists will not be delivered. If any mail is sent to a Listserv during the upgrade it will be queued and delivered once the new server is up and running. List managers and administrators will notice a new web interface and several new features, listed below. These will be documented in the IT Knowledge Base over the coming days.

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Published on : 06 Jul 2016

Faculty & Staff email move to Office 365

IT Services is in the process of moving all McGill faculty and staff mailboxes and resource accounts from McGill’s central email server to Exchange Online. We're now about half-way through the university and expect to be completed by the end of August. Please visit the IT Knowledge Base and familiarize yourself with these articles:

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Published on : 06 Jul 2016

McGill IT Security Awareness: “Social Engineering” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.   Check out this week’s featured module: “Social Engineering”. Register through myCourses. 

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Published on : 29 Jun 2016

Wireless certificate update

Please note that there will be an update to McGill's wireless certificate on Thursday morning, June 16 at 5:00 am. After the update, the first time you connect to the wireless network on campus (wpa.mcgill.ca)  and in residences (wpa.rez.mcgill.ca) you will be prompted to accept the new certificate on Windows, Mac and iOS (Android devices will not be prompted). Simply click Connect to continue.  The screenshot shown here is an example from Windows 7; other system prompts may differ.

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Published on : 14 Jun 2016

McGill wins two awards for sustainable procurement strategy - IT Asset Management Regulation cited

The Green Electronics Council has honoured McGill as a 3-Star EPEAT Purchaser, while the Sustainable Purchasing Leadership Council (SPLC) gave McGill, along with Harvard University and the University of Pennsylvania, an Outstanding Case Study award for its Sustainable Procurement Strategy.

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Published on : 02 Jun 2016

McGill IT Security Awareness: “You Are the Target” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.   Check out this week’s featured module: “You Are the Target”. Register through myCourses. 

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Published on : 01 Jun 2016

Say goodbye to EVault archives

As you know, faculty and staff mailboxes will be migrated to Office 365 very soon, where you will have 50 GB of mail storage space. Therefore, IT Services will be decommissioning the Evault archiving service for Faculty and Staff.

Classified as : Staff, Faculty, EVault archives
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Published on : 31 May 2016

LinkedIn 2012 Security Breach Update

LinkedIn members recently received an email from LinkedIn regarding the developments stemming from the 2012 data breach. This is not a new security breach and affects only LinkedIn passwords that have not been changed since June 2012.   LinkedIn has taken immediate steps to invalidate the passwords of all LinkedIn accounts they believed might be at risk. Refer to the email from LinkedIn for more information.

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Published on : 30 May 2016

Banner/Minerva service interruption - May 28, 10pm - 11pm

Banner and Minerva will be unavailable for approximately 1 hour Saturday night, May 28, from 10pm to 11pm. We apologize for any inconvenience this may cause.

Published on : 27 May 2016

OneDrive for Business - changes coming June 7

The following changes will be made to McGill's OneDrive for Business cloud file storage service as of June 7, 2016: Next Generation Sync client Supervisor access to OneDrive repository New instructional video

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Published on : 26 May 2016

Faculty & staff email migrations starting May 29

After a successful pilot phase, including over 1200 volunteers and retired staff, we are now ready to begin migrating the remaining McGill faculty and staff mailboxes and resource accounts from McGill’s central email server to Exchange Online. Mailboxes will be migrated in batches beginning on Sunday, May 29, 2016 at 6pm and continuing through July. We will be starting with service units, and progressing by faculty/department in order to avoid issues with delegate/shared accounts (see Special Notes below).

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Published on : 18 May 2016