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Information Systems Resources (ISR) news

Minerva and Banner currently unavailable

Minerva and Banner are currently unavailable. Also, when signing into McGill web pages, only your McGill Username and Password combination is accepted. Technical staff are investigating the problem.

Classified as : Staff, Faculty, External, Students
Published on : 26 Feb 2008

E-payment service unavailable early Sunday morning, February 24

The McGill e-payment service for processing all Internet-based credit card payments, such as those associated with applications for admission to McGill or McGill-licensed software (ELMS), will be unavailable Sunday, February 24, from 4:00 to 7:00 am.

Classified as : Staff, Faculty, External, Students
Published on : 21 Feb 2008

Faculty Courses portlet unavailable through myMcGill

The "Faculty Courses" portlet on myMcGill is temporarily unavailable due to maintenance.

Classified as : Staff, Faculty, External, Students
Published on : 04 Jan 2008

myMcGill portal unavailable until further notice

The myMcGill web portal has been disabled due to technical issues. Technical staff are in the process of researching the problems. An announcement will be posted here once the issues are resolved and service returns. In the meantime, click "More information" for direct links to IT services. We apologize for this inconvenience.

Classified as : Staff, Faculty, External, Students
Published on : 05 Dec 2007

myMcGill Portal experiencing difficulties

We are experiencing problems with myMcGill Web Portal this morning. Check back here for updates.

Classified as : Staff, Faculty, External, Students
Published on : 06 Nov 2007

Banner and Minerva temporarily unavailable

Both INB and Minerva interfaces to Banner are temporarily unavailable. The problem is currently being investigated. We apologize for any inconvenience.

Classified as : Staff, Faculty, External, Students
Published on : 02 Apr 2007

Minerva and Banner now available

Minerva and Banner are once again available (1:30 pm).

Classified as : Staff, Faculty, External, Students
Published on : 09 Jan 2007

Minerva and Banner temporarily unavailable

Minerva and Banner are not available at this time (12:55 pm). Further updates to come.

Classified as : Staff, Faculty, External, Students
Published on : 09 Jan 2007

Banner and Minerva temporarily shut down

Banner and Minerva will be unavailable for a short period (up to 30 minutes), starting immediately. We apologize for the inconvenience and short notice.

Classified as : Staff, Faculty, External, Students
Published on : 06 Oct 2006

Minerva login errors - update

Minerva login problems that were experienced earlier this afternoon were resolved today at about 16:15.

Classified as : Staff, Faculty, External, Students
Published on : 15 Sep 2006

Minerva login errors

Users may experience errors this afternoon when logging in to Minerva. You may see an error screen or information that suggests you are not authorized to access the system. We are investigating the occurrence of these errors and ask that users be patient. Updates to follow.

Classified as : Staff, Faculty, External, Students
Published on : 15 Sep 2006

Degree Evaluation on Minerva is experiencing technical difficulties

There is a problem with Degree Evaluation on Minerva. If you are an advisor or member of McGill's administrative staff, ICS asks that you please be patient while this issue is resolved.

Classified as : Staff, Faculty, External, Students
Published on : 08 Jun 2006

Important information about locked records in INB

This notice is a reminder to administrative staff about locked records in INB (Internet Native Banner).

Classified as : Staff, Faculty, External, Students
Published on : 10 Apr 2006

Changes to Minerva Reports: Security enhancements require system shutdown

At 5 pm this evening (Tuesday, March 28), Minerva's Reports Menu will be disabled to upgrade security. When the Reports Menu makes itself available on Wednesday morning, you may notice some new behaviour.

Classified as : Staff, Faculty, External, Students
Published on : 28 Mar 2006