Attention all BlackBerry users: Due to a global problem with Research in Motion's BlackBerry messaging services, BlackBerry users can expect sporadic delays when sending and receiving emails. The problem also affects browsing, BBM and PIN messaging.
IT Services’ new CL2Go application (CL2Go stands for "Contact Lists To Go") allows users of mobile devices to keep the most current work contact information of their fellow co-workers, committee members or key departmental contacts, at their fingertips at all times.
Ever wished that McGill's online campus maps could be easier to navigate and understand? McGill's new maps have just launched, and they're based on something we can all wrap our heads around: Google Maps.
SPSS 19 for Windows renewal license is now available at www.mcgill.ca/software. Please log in and place a new order to get the license file for the year (Sept 2011-Sept 2012).
Email messages addressed to Yahoo domains (yahoo.com, yahoo.ca, etc.) from McGill mail servers are currently being delayed. It seems the Yahoo server has "greylisted" McGill email, probably due to a large quantity of emails coming from McGill within a short period of time. Delivery delays can be anywhere from 15 minutes to 4 hours, depending on the yahoo destination server.
During the current MUNACA strike, the EVault "Delete Messages" feature has been been disabled for all mailboxes. Non-MUNACA Evault users who wish to have this feature re-enabled can contact the ICS Service Desk at firstname.lastname@example.org or call 514-398-3398.
There is currently an intermittent problem with the McGill wireless network, on campus and in REZ. Some users have reported being unable to connect to certain websites, such as Facebook, Yahoo and others. Our technical staff members are working with the external Internet service provider to resolve the issue.
An attempt to resolve network file server issues last night (Sept 7) was not successful. Some users are still experiencing intermittent problems accessing their network drives. Please check announcements on the IT Services site for updates (www.mcgill.ca/it).
There is currently a problem with McGill file servers that mainly affects administrative staff members. When attempting to access your shared network drives, you may receive the error message that they are "not accessible". Technical staff are looking into the issue and hope to resolve it as quickly as possible.
In light of the labour disruption at McGill University, there are some important effects on MUNACA employee accounts, also, the IT services listed at the bottom of this message will be limited or temporarily suspended. We apologize for any inconvenience this may cause, and thank you for your patience.
Due to the labour disruption at McGill University, default out-of-office replies have been automatically created for the email accounts of employees on strike. We wish to assure these employees that even though autoreply settings on their accounts have been temporarily changed, no password or any other sensitive personal information was revealed in the process.
EVault, the email archiving system, requires an urgent maintenance operation to begin at midnight tonight, Friday, August 19. The work is expected to extend into the weekend. During the maintenance you will not be able to search the eVault archived messages. However, you will still be able to access archived messages via links.
Staff mailboxes will be moved to Exchange server 2010 in batches starting on August 8. Staff will receive general and personal email notifications from IT Services before accounts are moved, with any pertinent details about the move, including any action you need to take in preparation.