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New software version available - Systat v13

The new version of Systat software - version 13 - is now available at www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
Published on : 13 Jan 2010

New software version available - Maple v13

The new version of MAPLE mathematical software - version 13 - is now available at www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
Published on : 13 Jan 2010

IT Services testing Windows 7 for use at McGill

IT Services is testing Windows 7 for compatibility McGill's central IT systems. Until testing is completed, we recommend that users refrain from installing Windows 7 on their computers.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 07 Jan 2010

Sign-in to McGill web system currently unavailable

The McGill web system sign-in functionality is currently unavailable. Users may experience errors when attempting to sign in. Technicians are working to resolve the issue. We apologize for the inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 23 Dec 2009

Security Alert: Fake Microsoft Critical Security update email being sent out

A fake Microsoft Critical Security Update email is currently circulating in various global email systems. If you receive it, do not open any attachments or click any links contained in the email. DELETE it! To protect your computer, ensure you are running McGill's antivirus software (free from McGill's Software Licensing website) and that you have installed the latest security updates.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 03 Dec 2009

BlackBerry Enterprise Server Password Security

Starting on December 7, 2009, McGill IT Services will begin implementing new security requirements for all users of the BlackBerry Enterprise Server (BES). One of the main changes will require a device password. See the full article for details and links to BlackBerry articles in the IT Knowledge Base.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 30 Nov 2009

Your social network may be bigger than you think!

Facebook, Twitter and LinkedIn are great, but the information you share may be a lot more sensitive (and available to the ‘bad guys’ of the world) than you may think.

Classified as : Staff, Faculty, External, Students
Published on : 16 Sep 2009

Problems with emails sent from web pages

Emails sent from web pop-up forms on Sept 1 and 2 were undelivered. From approximately 11:30 am Sept. 1 to 4:30 pm Sept 2, emails sent using the spam-protected email form from many McGill web pages were not delivered, due to a technical problem. See the full message for details.

Classified as : Staff, Faculty, External, Students
Published on : 03 Sep 2009

Evault service unavailable September 3 from 5:00 pm until 5:15 pm.

McGill Evault service will be unavailable September 3 from 5:00 pm until 5:15 pm for scheduled maintenance.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 03 Sep 2009

Classroom AV Instructions site unavailable, Sunday, Sept 6, from 9:00am to 9:30 am

Instructors: Please note that the Classroom Audiovisual Instructions site will be unavailable this Sunday, September 6, from 9:00 am to 9:30 am due to scheduled maintenance on the server. See the full announcement for more details.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 02 Sep 2009

Macdonald Campus telephony outage

Macdonald Campus is currently experiencing a telephony outage. Technicians are working to resolve the problem. We apologize for the inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 01 Sep 2009

Power and network outage on Macdonald Campus

Macdonald Campus is currently experiencing a power outage and loss of wired network connectivity. Hydro Quebec technicians are working on the issue, and estimate that the power will be restored by 8:00 pm tonight. We apologise for the inconvenience.

Classified as : Staff, Faculty, External, Students
Published on : 31 Aug 2009

myFuture scheduled maintenance

myFuture will be unavailable for 3 hours on Sunday, August 30 from 8:00 am until 11:00 am.

Classified as : Staff, Faculty, External, Students
Published on : 28 Aug 2009

Free iCare computing workshops for new students and staff

Did you know McGill's IT Customer Services offers free workshops and walk-in clinics? Connectivity@McGill walk-in support: Bring your laptop and get connected to McGill's online resources -- no registration necessary. iCare Computing Safety Clinic: Learn how to protect your computer from viruses and other threats, install McGill's free antivirus software.

Classified as : Staff, Faculty, External, Students
Published on : 25 Aug 2009

Server maintenance tonight, August 25 - several IT services will be down

Maintenance to servers will take place tonight, August 25, starting at 10:45 pm and lasting about 3 hours in total. The following IT services will be unavailable for approximately 30 to 45 minutes each, in this order: MyCallPilot web site, Present time management system, McGill Software Licensing site, Central Printing, Agora and myAgora web sites, BlackBerry Enterprise Server

Classified as : Staff, Faculty, External, Students
Category :
Published on : 25 Aug 2009