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Phishing attack on McGill email

Please take note that several fraudulent emails are currently circulating requesting that you provide your McGill credentials. Always be cautious before providing your McGill username and McGill password to any entity, including internal and external requests.

Classified as : Staff, Faculty, External, Students
Published on : 24 Mar 2010

Email delivery to AOL and others delayed

Email delivery to AOL, gateway.net, alltel.net and other domains is currently delayed due to email accounts that were compromised over the weekend, which resulted in spam sent with McGill addresses in the From field.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 22 Mar 2010

Update: Delayed delivery of emails to AOL accounts

The delivery of emails sent from McGill servers to Hotmail and AOL accounts is currently delayed.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 18 Mar 2010

New IT Service: Support for Acetate Projectors

McGill IT Services is taking a new initiative to support acetate overhead projectors used in various departments on campus. This effort is an adjunct to the Classroom Audiovisual Support Services, described in the IT Service catalog (www.mcgill.ca/it). Read the full article for details.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 11 Mar 2010

Delayed delivery of email and PIM syncs on BlackBerry Enterprise Server

Due to urgent maintenance, users of the McGill BlackBerry Enterprise Server will experience delayed delivery of email and PIM syncs for approximately one hour between 11:30 to 12:30 pm today (Monday, February 22). We apologize for any inconvenience this may cause.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 22 Feb 2010

UPDATE: Email problem resolved - see how to retrieve/resend undelivered email

This morning's problem with Outlook Web Access and Outlook client for some student users has been resolved. Affected users may need to retrieve or resend undelivered mail from that period.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 16 Feb 2010

Outlook Web Access slow or unavailable

Outlook Web Access is slow or unavailable. Those using mobile phones to retrieve email via ActivSync are also affected.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 16 Feb 2010

Multiple web and reporting applications will be unavailable on Saturday, Jan 30, from 5:00 to 11:00pm

Due to scheduled maintenance, a number of web applications, databases, and reporting services used by the McGill community, including staff and students, will be unavailable on Saturday, January 30, from 5:00 to 11:00pm. A full list of impacted services can be found below.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Jan 2010

Student and staff e-mail will be unavailable from 11:30 p.m. to midnight tonight

Student and staff e-mail will be unavailable from 11:30 p.m. to midnight tonight due to emergency unscheduled maintenance. Other services may experience slight downtimes during this maintenance.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 26 Jan 2010

Campus software channel - alerts on new versions of campus software products

Subscribe to the new Campus software channel to obtain alerts as new software versions become available.

Classified as : Staff, Faculty, External, Students
Published on : 26 Jan 2010

New campus software: ChemOffice Ultra is free for students, faculty & staff

ChemOffice Ultra is a desktop suite of applications for chemical modeling, visualization, analysis and compilation. It includes ChemDraw Ultra, Chem3D Ultra and ChemFinder Ultra and also features BioDraw Pro, E-Notebook Ultra, GAMESS, Jaguar & Gaussian interfaces, 3D Query/Finder, Purchasing for Excel, CombiChem/Excel and more.

Classified as : Staff, Faculty, External, Students
Published on : 25 Jan 2010

Email problems resolved - how to retrieve undelivered messages

The staff email issues reported earlier today have now been resolved. Affected staff members should have received any emails sent to you during that time. However, if you sent emails to others during that period, you may have to resend them. View the full announcement for instructions.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Jan 2010

Email problems for some staff

We are currently experiencing problems on one of the Exchange servers. Email may be inaccessible for some staff members. IT Services is looking into the issue and we hope to resolve the situation shortly. We appreciate your patience and apologize for this inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Jan 2010

New software version available - Systat v13

The new version of Systat software - version 13 - is now available at www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
Published on : 13 Jan 2010

New software version available - Maple v13

The new version of MAPLE mathematical software - version 13 - is now available at www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
Published on : 13 Jan 2010