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New software version available - Camtasia 7 for Windows and Mac

The new version of Camtasia software - version 7 - is now available for Windows and Macintosh operating systems at www.mcgill.ca/software.

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Published on : 08 Sep 2010

New software version available - Respondus 4.0 (Windows)

The new version of Respondus software - version 4.0 (Windows) - is now available at www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
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Published on : 08 Sep 2010

Internet Performance Degraded

McGill Internet performance may be degraded until further notice. We are working on the problem and apologize for the inconvenience.

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Published on : 07 Sep 2010

Lecture Recording System down in Leacock 26 and Strathcona Anatomy 2/36

The Lecture Recording System is currently unavailable in Leacock 26 and in the Strathcona Anatomy and Dentistry Building, room 2/36. Lecture recording is expected back in service for the end of the week.

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Published on : 07 Sep 2010

For instructors: Walk-in demo and practice sessions for classroom equipment

McGill Information Technology Services will hold walk-in sessions to demonstrate classroom technology, such as projectors, microphones, document camera (overhead). These sessions will be held during the second week of classes, Tuesday Sept. 7th – Friday, Sept. 10th, between 7:30 am and 8:30 am, in several rooms on both Downtown and Macdonald campuses. Instructors are encouraged to attend.

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Published on : 03 Sep 2010

Wireless currently unavailable at Macdonald Engineering Building

Wireless coverage is currently unavailable at Macdonald Engineering building.

Classified as : Staff, Faculty, External, Students
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Published on : 03 Sep 2010

McGill introduces a new Web Management System

McGill is in the process of introducing a new Web Management System for centrally supported websites under www.mcgill.ca.

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Published on : 02 Sep 2010

Resolved: Usage of Wordpress Media Icons available with workaround

The problem with Wordpress images, reported last week, has been resolved. You can now upload images normally.

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Published on : 01 Sep 2010

Telephone problem in Lyman Duff building

Telephone service is currently unavailable in Lyman Duff building.

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Published on : 30 Aug 2010

McGill Blogs, Publications and Podcasts Upgrade

McGill Blogs, Publications and Podcasts sites (http://blogs.mcgill.ca, http://publications.mcgill.ca and http://podcasts.mcgill.ca) will be unavailable on Wednesday, September 1, from 8:00 am to 10:00 am, due to a scheduled upgrade of the blog software, WordPress.

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Published on : 27 Aug 2010

Some Web Report Templates are not working

Update: Crystal Reports are now all up and running.

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Published on : 19 Aug 2010

McGill email problems for some users

Some users are experiencing problems accessing, sending or receiving emails on email clients and Outlook Web Access (OWA).

Classified as : Staff, Faculty, External, Students
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Published on : 17 Aug 2010

McGill Security is only able to receive internal phone calls (from McGill telephone number)

McGill Security is only able to receive phone calls from McGill telephone lines. External callers are unable to call 514 398 3000. We apologize for the inconvenience.

Classified as : Staff, Faculty, External, Students
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Published on : 16 Aug 2010

IT services currently down at two Macdonald residences

All IT services are currently down for Eco rez1 and rez2 at Macdonald Campus. We are investigating the problem and apologize for the inconvenience.

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Published on : 12 Aug 2010

UPDATE: Email access problems for Entourage, MacMail, iPhone

Some email users of Entourage, MacMail and iPhone may experience problems connecting to their accounts. For all platforms see the workarounds available in the article "Cannot access email on Entourage, MacMail and iPhone(http://knowledgebase.mcgill.ca/it/easylink/article.html?id=14740).

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Published on : 11 Aug 2010