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MUNACA employees: Access to IT services after strike

Upon conclusion of the strike, all required access to IT systems and services will be restored. MUNACA members will receive email with details on how to ensure that all your services are functioning normally upon return.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 05 Dec 2011

Intermittent problems with CallCenter telephones

Intermittent problems persist with telephones to CallCenters (ICS Service Desk, Facilities Maintenance Operations Centre, Enrolment Services, and Continuing Education) have been resolved.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 25 Nov 2011

VHS/VCRs phased out of McGill classrooms

Support for VHS technology is being phased out of McGill classrooms because VCRs are no longer being manufactured. When a VCR breaks it will no longer be fixed or replaced and new installations will not include VCRs. In larger classrooms a Blu-ray device will be installed.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 11 Nov 2011

McGill Market Place unavailable - due to problem

The McGill MarketPlace (MMP) is currently unavailable due to technical issues. The service provider is investigating the cause of the disruption. Thank you for your patience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 08 Nov 2011

New ability to upload admissions requirements through Minerva improves service to applicants, reduces paper waste and increases efficiency

IT Services and Enrolment Services have introduced a new functionality to Minerva that allows many applicants to McGill to upload their required documents (e.g., unofficial transcripts) for admission. Read the full announcement for details.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 02 Nov 2011

A new LMS at McGill

A new online learning environment to power McGill's myCourses.

Classified as : Staff, Faculty, External, Students
Published on : 02 Nov 2011

BlackBerry delays worldwide

Attention all BlackBerry users: Due to a global problem with Research in Motion's BlackBerry messaging services, BlackBerry users can expect sporadic delays when sending and receiving emails. The problem also affects browsing, BBM and PIN messaging.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 12 Oct 2011

New online campus maps

Ever wished that McGill's online campus maps could be easier to navigate and understand? McGill's new maps have just launched, and they're based on something we can all wrap our heads around: Google Maps.

Classified as : Staff, Faculty, External, Students
Published on : 03 Oct 2011

SPSS 19 for Windows renewal license available at www.mcgill.ca/software

SPSS 19 for Windows renewal license is now available at www.mcgill.ca/software. Please log in and place a new order to get the license file for the year (Sept 2011-Sept 2012).

Classified as : Staff, Faculty, External, Students
Category :
Published on : 30 Sep 2011

JMP 8 for Mac and Windows renewal license available at www.mcgill.ca/software

JMP 8 for Mac and Windows renewal license file now available (license year Sept 2011-Sept 2012) at www.mcgill.ca/software.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 30 Sep 2011

Email delivery delays to Yahoo addresses

Email messages addressed to Yahoo domains (yahoo.com, yahoo.ca, etc.) from McGill mail servers are currently being delayed. It seems the Yahoo server has "greylisted" McGill email, probably due to a large quantity of emails coming from McGill within a short period of time. Delivery delays can be anywhere from 15 minutes to 4 hours, depending on the yahoo destination server.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Sep 2011

Problem with network shared drives and staff storage

There is currently a problem with McGill file servers that mainly affects administrative staff members. When attempting to access your shared network drives, you may receive the error message that they are "not accessible". Technical staff are looking into the issue and hope to resolve it as quickly as possible.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 07 Sep 2011

Impact of MUNACA strike on some IT services

In light of the labour disruption at McGill University, there are some important effects on MUNACA employee accounts, also, the IT services listed at the bottom of this message will be limited or temporarily suspended. We apologize for any inconvenience this may cause, and thank you for your patience.

Classified as : Staff, Faculty, External, Students
Published on : 01 Sep 2011