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Telephony maintenance tonight affects external calls

Thu, 2016-07-21 20:00 - 22:00

Maintenance will be performed on McGill's telephony system on July 21, 2016 starting at 8:00 pm and ending around 10:00 pm.

Source Site: /it

New phone number for IT Services unit (not for support)

Thu, 2013-06-06 15:19

There is a new general telephone number for contacting Directors, Managers and other staff members within IT Services: 514-398-7979.  This new number replaces 514-398-5023 and 514-398-7200. All 5-digit extensions for IT staff members are now also available from this new number.  For example, to reach a staff member whose old phone number was 514-398-5023 ext. 1234, you would now dial 514-398-7979 and enter extension 1234.

Source Site: /it

Maintenance of telephone service at Macdonald campus on Wed, Jan 30

Wed, 2013-01-30 19:00 - 23:00

Due to maintenance, the Macdonald campus telephone system will be disrupted on Wednesday, January 30, between 7 to 11 pm. During this 4-hour maintenance period, there will be two 45-minute periods when Macdonald users will not be able to:

  • Make long distance calls
  • Make calls to the downtown campus
  • Receive any outside incoming calls

The maintenance will not affect internal calls (incoming or outgoing) between Macdonald campus users, nor will it affect outgoing local calls.

Source Site: /it

Interruption of telephone service at Macdonald campus

Sat, 2012-11-17 07:00 - 15:00

Due to maintenance, all telephones on Macdonald campus will be out of service on Saturday, November 17, starting at 7:00 am.  By around 7:45 - 8:00 telephone service will be restored to the Security Office and other high priority circuits.  Individual phone lines will be restored one-by-one throughout the day.  The maintenance should be completed by about 3:00 pm.

Please consider bringing a mobile phone with you if you plan to be at Macdonald campus that day. We apologize in advance for this inconvenience.

Source Site: /it