Old software, bad weather, and high passenger volumes contributed to Southwest Airlines’ meltdown over the 2022 holiday season, which caused the cancellation of thousands of flights in just a few...
When it comes to passenger volume, the Saint John Airport doesn't crack the top 20 airports in Canada. And though Saint John is New Brunswick’s largest city, it has seen some of its flights migrate...
High costs for labour and a shortage of key skills have contributed to serious challenges for airlines. And there is still turbulence ahead for the industry, says Ed Sims, the former CEO of WestJet...
Many companies have missions and visions, and ours is helping every Indigenous person see and feel their value in the world, said Jenn Harper in an interview with Professor Karl Moore for The Globe...
There are more than 50,000 Indigenous businesses in Canada. They operate in every sector of the economy, and contribute $32 billion to the country’s GDP. And Indigenous businesses are poised to...
When things went downhill for Southwest Airlines, they went downhill fast. During the 2022 winter holiday travel period, the Dallas-headquartered airline cancelled 6,500 flights in just three days....
Even if executives solicit employee feedback, they don’t necessarily have the skills to enter into a dialogue about it. Being able to think on your feet is an important skill in a leader, and Prof....
Air Canada is discontinuing direct flights between Calgary, and Saskatchewan’s two largest cities. The move will leave travellers from Regina and Saskatoon with fewer options, but is a savvy...
Positive storytelling can encourage consumers to make better, more eco-conscious choices. That’s the vision the Stephanie Beaulieu (MBA’22) shared with Karl Moore in an article for Forbes.com....