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Karl Moore

Class action lawsuit proposed on Air Canada and WestJet baggage fees

Thu, 2016-09-29 11:54

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart. The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Karl Moore, an aviation expert at McGill University's Desautels Faculty of Management, found the collusion allegations far fetched. "I think it's highly unlikely they would collude, it's not the nature of the beast, they're just fierce competitors," Moore said.

Source Site: /desautels

Un projet d'action collective vise les frais de bagage d'Air Canada et WestJet

Thu, 2016-09-29 11:41

Les transporteurs aériens Air Canada et WestJet pourraient devoir se défendre contre une action collective pour avoir commencé à imposer à leurs voyageurs des frais pour les bagages enregistrés à quelques jours d'intervalle.

...Aux yeux de Karl Moore, un expert en aviation de la faculté de gestion de l'Université McGill, les allégations de collusion sont tirées par les cheveux.

Source Site: /desautels

Shhhh!

Thu, 2016-09-08 14:24

MOST companies worry about discriminating against their employees on the basis of race, gender or sexual preference. But they give little thought to their shabby treatment of introverts. Carl Jung spotted the distinction between introverts and extroverts in 1921. 

Source Site: /desautels

Introvert Networking: Lessons from Silicon Valley

Tue, 2016-09-06 14:52

In the Silicon Valley, many senior leaders are introverted—in fact, many more than in most other industries we’ve studied in our research of over 200 C-Suite Executives. There are some great lessons that we can learn about introverts from the Valley.

Source Site: /desautels

Leadership Engagement Always Trumps Employee Engagement

Fri, 2016-09-02 13:26

Many increasingly put great emphasis on pursuing employee engagement. Simply put, we believe that the pursuit of employee engagement as an end goal is a strategic error. To get great employee engagement you must first start with engaging the top leadership. 

Read full article: Forbes, August 31, 2016 

Source Site: /desautels

How To Network Like An Introvert

Fri, 2016-09-02 13:24

Introverts can make great networkers—that’s what really came home to me last night. Rather than acting like my usual extroverted self at a group gathering, I thought I should network half the time like an introvert, and it worked like a charm!

Read full article: Huffington Post, September 1, 2016

Source Site: /desautels

What businesses need to know about working with millennials

Tue, 2016-08-30 09:52

Using insights from his forthcoming book on millennials, Karl Moore of McGill University joins BNN for a look at why leading and managing doesn't work with this demographic, and why you need to listen more and talk less to let millennials excel if you want your business to succeed.

Read full article: BNN, August 26, 2016 

Source Site: /desautels

Managing Generation Different: the Millennials

Mon, 2016-08-29 10:23

Young workers need to be managed differently.

Karl Moore tells us why collaboration is more important than hierarchy when it comes to getting the best out of the new workforce.

Listen to the full interview: ABC, August 27, 2016

Source Site: /desautels

The Path From Diplomat to Global Entrepreneur

Fri, 2016-08-26 10:49

After more than a decade of rising in the ranks of the public service, I began to question my career path. It was a career like many that had taken time to build. As a Canadian diplomat, I looked to a potential future with a great salary, a pension, international travel, and most of all, the prestige of representing Canada on the world stage.

Source Site: /desautels

Couche-Tard to buy U.S. convenience store chain CST for $4.4B

Tue, 2016-08-23 12:56

Alimentation Couche-Tard Inc. will buy U.S. retail rival CST Brands Inc. in a takeover deal worth $4.4 billion.

The two companies had been rumoured to be working on a pact since last week, and on Monday, the Quebec-based convenience store chain confirmed their offer.

..."What they have learned to do very clearly is to bring the best ideas from the acquisitions to the whole group and develop them," said Karl Moore, Associate Professor at McGill University.

Source Site: /desautels