Karl Moore

Lowered competition leads to even lower customer satisfaction in Canadian air travel

Published: 28Jun2017

If you feel like customer satisfaction is an afterthought with airlines today, you aren’t alone. An op-ed in Cantech Letter quotes Desautels professor Karl Moore as naming competition, or a lack...

For millennials, emotion has a role to play at work

Published: 28Jun2017

Desautels professor Karl Moore writes for Forbes that millennials in the workforce take a different view of the emotion/facts balance than boomer workers do. He says that, whereas emotional...

How early-career millennial extroverts can court success

Published: 21Jun2017

In a recent piece for Forbes, Desautels professor Karl Moore says that millennials who are transitioning from the campus to the job market should bear in mind the challenges that lie ahead, and...

Boeing-Bombardier dispute heats up

Published: 9Jun2017

Boeing’s petition against Bombardier for allegedly dumping the C Series jet in the American Market sparked off a possibly long and winding legal process. Boeing claims that government subsidies...

Karl Moore calls LinkedIn the introvert’s secret weapon for networking

Published: 8Jun2017

Desautels Professor Karl Moore writes for Thinkers50 that LinkedIn is the perfect networking tool for introverts, because it lets them communicate with others from the comfort of their own homes or...

Karl Moore on taking an extrovert break

Published: 5Jun2017

Karl Moore can talk to anyone, writes prolifically, and lends his expertise on a wide range of subjects. But in a recent piece for Forbes, the Desautels Professor admits that one thing he can’t do...

How theatre can inform entrepreneurs

Published: 29May2017

In a recent piece for Forbes, Professor Karl Moore details three leadership lessons from the theatre world that entrepreneurs can take to heart....

Introverts, extroverts and game-face: how good leadership takes a mix of traits

Published: 29May2017

Desautels Professor Karl Moore recently appeared on Global News to talk about the difference between introverts, extroverts, and ambiverts....

Management and the millennial challenge

Published: 19May2017

A recent episode of Desautels Professor Karl Moore’s The CEO Series podcast takes a deep-dive into a subject at the top of many a manager’s mind: millennial workers, their needs, and the management...

How introverted managers can best interact with extroverted employees

Published: 19May2017

In an article for Thinkers 50, Desautels Professor Karl Moore discusses how introverted managers can best direct extroverts....

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