FAQ - Emergency Matters

Who can I call if I need to contact my student in case of an emergency?
Answer >>
In exceptional circumstances, parents can contact the Office of the Dean of Students at 514-398-4990. Staff members are available to answer your call Monday to Friday from 9 a.m. to 5 p.m. Outside regular business hours, you can reach McGill Security Services at 514-398-3000.

Where can my student see a doctor?
Answer >>
Your student can be seen by a doctor on campus at the McGill Student Health Service clinic. The clinic offers same-day appointments at the downtown campus Monday to Friday from 9 a.m. to 4:30 p.m. Same-day appointments are intended for urgent cases, such as patients who have been injured or who are sick. For non-urgent cases, students can make an appointment by calling 514-398-6017.

The Macdonald Campus Health Service offers a drop-in clinic with a nurse on Mondays, Tuesdays and Wednesdays from 9 a.m. to 4:30 p.m.

Outside of McGill Student Health Service hours, or if there are no appointments available when your students needs them, we suggest they visit alternate clinics in the Montreal area.
A list of clinics recommended to students around the downtown campus >>

For students at Macdonald Campus:
Answers to frequent health questions regarding health services at Mac >>
View a list of clinics off the Mac Campus >>

All students can speak with a public health nurse by calling Info-Santé at 8-1-1. The Info-Santé service is available 24 / 7.

Who should my student contact in case of an emergency?
Answer >>
Students in an emergency or crisis situation should contact the appropriate community resource.

For serious emergencies or injuries, students should call 9-1-1.

For on-campus emergencies, McGill Security should also be notified at 514-398-3000, or 514-398-7777 for Macdonald Campus Security >>

There are two police stations located near the downtown McGill campus:
Station 38: 1033 Rachel East, 514-280-0138
Station 20: 951 William (near rue de l’Inspecteur), 514-280-0120

The police station closest to Macdonald Campus, located at 2883 Saint Charles Boulevard, is open daily from 9 a.m. to 7 p.m. and can be reached at 514-280-0101.

Get a list of drop-in and others clinics around the Downtown campus >>
Get a list of drop-in and others clinics around the Macdonald campus >>
Get a list of local help hotlines >>


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